open access publication

Article, 2023

The biggest business process management problems to solve before we die

COMPUTERS IN INDUSTRY, ISSN 0166-3615, 0166-3615, Volume 146, 10.1016/j.compind.2022.103837

Contributors

Beerepoot, Iris (Corresponding author) [1] Di Ciccio, Claudio 0000-0001-5570-0475 (Corresponding author) [2] Reijers, H. A. 0000-0001-9634-5852 (Corresponding author) [1] Rinderle-Ma, Stefanie (Corresponding author) [3] Bandara, Wasana 0000-0003-2785-7859 [4] Burattin, Andrea [5] Calvanese, Diego 0000-0001-5174-9693 [6] Chen, Tianwa 0000-0002-5135-0313 [7] Cohen, Izack 0000-0002-6775-3256 [8] Depaire, Benoit 0000-0003-4735-0609 [9] Di Federico, Gemma 0000-0002-2487-1164 [5] Dumas, Marlon 0000-0002-9247-7476 [10] van Dun, Christopher 0000-0002-4317-8592 [11] Fehrer, Tobias [12] Fischer, D.A. 0000-0002-5218-6463 [11] Gal, A. 0000-0002-7028-661X [13] Indulska, Marta 0000-0002-2156-4097 [7] Isahagian, Vatche [14] Klinkmueller, Christopher [15] Kratsch, Wolfgang 0000-0001-9815-0653 [16] Leopold, Henrik [17] Van Looy, Amy 0000-0002-7992-1528 [18] Lopez, Hugo A 0000-0003-1444-3470 [5] Lukumbuzya, Sanja [19] Mendling, Jan 0000-0002-7260-524X [20] Meyers, Lara [21] Moder, Linda [11] Montali, Marco 0000-0002-8021-3430 [6] Muthusamy, Vinod [14] Reichert, Manfred U [22] Rizk, Yara [14] Rosemann, Michael 0000-0003-3303-2896 [4] Roeglinger, Maximilian [11] [22] Sadiq, Shazia 0000-0001-6739-4145 [7] Seiger, Ronny 0000-0003-1675-2592 [23] Slaats, Tijs [24] Simkus, Mantas 0000-0003-0632-0294 [19] Someh, Ida Asadi 0000-0002-6464-795X [7] Weber, Barbara 0000-0002-6004-4860 [23] Weber, Ingo 0000-0002-4833-5921 [3] [25] Weske, Mathias [26] Zerbato, Francesca 0000-0001-7797-4602 [23]

Affiliations

  1. [1] Univ Utrecht, Heidelberglaan 8, NL-3584 CS Utrecht, Netherlands
    2. [NORA names: Netherlands; Europe, EU; OECD];
  2. [2] Sapienza Univ Rome, Viale Regina Elena 295, I-00161 Rome, Italy
    3. [NORA names: Italy; Europe, EU; OECD];
  3. [3] Tech Univ Munich, Arcisstr 21, D-80333 Munich, Germany
    4. [NORA names: Germany; Europe, EU; OECD];
  4. [4] Queensland Univ Technol, 2 George St, Brisbane, Qld 4000, Australia
    5. [NORA names: Australia; Oceania; OECD];
  5. [5] Tech Univ Denmark, Anker Engelunds Vej 1, DK-2800 Lyngby, Denmark
    6. [NORA names: DTU Technical University of Denmark; University; Denmark; Europe, EU; Nordic; OECD];

Abstract

It may be tempting for researchers to stick to incremental extensions of their current work to plan future research activities. Yet there is also merit in realizing the grand challenges in one's field. This paper presents an overview of the nine major research problems for the Business Process Management discipline. These challenges have been collected by an open call to the community, discussed and refined in a workshop setting, and described here in detail, including a motivation why these problems are worth investigating. This overview may serve the purpose of inspiring both novice and advanced scholars who are interested in the radical new ideas for the analysis, design, and management of work processes using information technology.

Keywords

Business process management, Business process redesign, Digital twins, Grand challenges, Process mining, Process modeling

Data Provider: Clarivate

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