Article, Early Access, 2023

Developing innovation capability in the hotel industry, who and what is important? A mixed methods approach

TOURISM ECONOMICS, ISSN 1354-8166, 10.1177/13548166231179840

Contributors

Chandran, Vgr [1] Ahmed, Tariq [2] Jebli, Fedwa [2] Josiassen, Alexander (Corresponding author) [3] [4] Lang, Eva [4]

Affiliations

  1. [1] Univ Malaya, Dept Dev Studies, Fac Econom & Adm, Malaya, Malaysia
  2. [NORA names: Malaysia; Asia, South];
  3. [2] Int Univ Rabat, Rabat Business Sch RBS, Rabat, Morocco
  4. [NORA names: Morocco; Africa];
  5. [3] JCU Singapore, Singapore, Singapore
  6. [NORA names: Singapore; Asia, South];
  7. [4] Copenhagen Business Sch, Dept Marketing, Copenhagen, Denmark
  8. [NORA names: CBS Copenhagen Business School; University; Denmark; Europe, EU; Nordic; OECD]

Abstract

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Keywords

Innovation capability, customer collaboration, customer orientation, hotel performance, transformational leadership

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